Reference

r6r6 Legal rules for your account

r6r6 puts Legal terms, account conditions and wallet requirements in one place, so you can check the rules before opening access.

Account termsWallet conditionsData requestsLocal-law access
r6r6 r6r6 Legal rules for your account
CONTACT ROUTES

Where Legal questions reach our team

A clear contact route matters when a Legal question affects your account or wallet record.

Account help Ask us to clarify an account term, access condition or phone verification request.
Cashier path Use the cashier path when your Legal question concerns DANA, OVO, GoPay, QRIS, bank…
Policy change request Tell us which wording you want checked or changed, and explain why.
DATA PRACTICES

How r6r6 handles Legal requests

We handle Legal questions against the account details and records needed to answer them, rather than asking for unrelated material.

Account security

Phone verification can be required before account access. We use the submitted contact detail to connect a Legal request with…

Data handling

We use account, contact and payment references for the stated Legal purpose.

Cookie choices

If you ask about cookies, we explain which settings relate to access and which support account functions.

Record retention

Retention questions are handled against the type of record involved, such as account details, phone verification or a QRIS receipt.

Payment evidence

For DANA, OVO, GoPay, bank transfer or virtual account questions, keep the receipt reference visible.

Change requests

To request a correction, name the field, provide the account contact used and describe the change.

Legal answers before account access

These Legal answers cover the questions we hear before an account is opened or a wallet record is checked. We keep the wording practical: you can see which account step may be required, what evidence to retain and where to send a request. If your location or circumstances create a separate restriction, access depends on local law.

It covers account terms, access conditions, phone verification, data handling, cookies, record retention and payment evidence. It also explains how to contact us about a correction or policy question.

Access or eligibility depends on local law. We cannot describe one rule as applying to every location, so you should check the conditions shown for your account and location before continuing.

Phone verification can be required before account access because it connects the account request to a contact detail. It also helps us assess correction, security and access questions against the right record.

DANA and QRIS references are payment records connected to an account request. If you ask us to check one, provide the receipt or reference so we can compare the transaction with the account details.

Yes. Send the field you want corrected, the account contact used and the reason for the request through account help. We may request a verification step before changing security or Legal records.

Use the policy contact route and state whether your question concerns cookies, account details, phone verification or a payment receipt. Naming the device or record type helps us send the request correctly.

Keep the receipt reference, payment rail and account contact used. For OVO, GoPay, bank transfer or virtual account questions, those details help us separate an unmatched record from an access condition.